Frequently Asked Questions
How do I get started with RedCup Hosting?
- Consult - Call or complete the short form on the contact us page. A web specialist will contact you shortly to discuss your business and website needs.
- Design – Our expert web designers receive the information you provided during your interview and build an initial draft of your website and web store.
- Review and Modify - Our web designer will contact you to let you know your website has been built. It is important for you to review the website and ecommerce functions and contact our Modifications team to request any changes you have for your website. Our modifications team is available Monday through Friday 9 a.m. to 5 p.m. MST.
- Advertising Partners – As a cornerstone of our service we offer shared revenue opportunities for businesses hoping to advertise on your website. All you do is give the prospect name and phone number and our experts take care of everything for you! We also have national partners that will advertise on your site until you fill up your advertising spots.
- Support - We have a team of customer support representatives that want to hear from you. We pride ourselves on the level of professional support we provide from free ongoing website changes to answering important Internet marketing questions.
What if I want to move my existing web site to RedCup Hosting?
We have a team of customer support representatives that want to hear from you. We will provide you or your web master all the documentation required to begin hosting your existing website on RedCup Hosting.
How long will it take to get my site listed in the search engines?
Search Engine results vary from engine to engine due to the different types of technology each engine uses to index web pages.
How do I get in touch with Customer Support, and what are their hours of operation?
Our Customer Support Staff is available Monday through Friday 8 a.m. to 5 p.m. MST by calling 1-866-557-9473.
How many advertisers can I put on my website? Will it be possible for me to buy more?
Your website is provisioned with 6 paid advertisers per month and we do offer blocks of additional advertisers that can be purchased through our Web Site Support Group at any time. Our Web Site Support Group will assist your advertisers to create ADS that are eye-catching and easy. We also have our Partners Page that can be an additional source of income for your website.